![]() In my case there was still a PhotoshopCS2 entry when I opened the "Add/Remove" programs window even after I had uninstalled it. It was the following step that cleared it out and also stopped the error. ![]() (I did not do the steps in that tech document, by the way, only the following.)Įdit your PC registry with regedit and locate HKEY_LOCAL_MACHINE/SOFTWARE. Click the "+" box next to "SOFTWARE" to list all its folders then delete the folder named "Macrovision" that you find there. It contains a subfolder "SafeCast" which contains a *.dat file which is supposed to record the PhotoshopCS2 license info. Make sure you delete the folder named "Macrovision" and NOT "Macromedia" (if you have that one, too). Open Windows Explorer (or your whatever application you use to view and manage the folders on your hard drive). Look in "C:Documents and Settings/All Users/Application Data/Macrovision" and delete that "Macrovision" folder (along with all its contents and subfolders) as well. ![]() This was the location where my tech support person expected to find the licensing files but mine were only in the registry – I had no Macrovision folder in the "Application Data" folder. Reboot Windows to reset the registry, then install Photoshop CS2 again.
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